I am impressed with your efficiency and speed in delivery of my order. The walnut halves at RM39.90 was good although I have bought it at lower prices from your Taman Megah branch. Your milk powder was the main reason I have been purchasing from your company over the last 10 years or so. I started using you skim milk for making kefir yoghurt for a number of years. Price was about RM11 per kg.... economic and good quality. About 5 years ago, you supplier, I suspected, changed the quality to such a state that my culture could not grow anymore. I emailed to Frontera in New Zealand complaining about this...but got no reply. Luckily my culture of kefir still thrived in your full cream milk(@ RM 16 per kg). I have stuck to this full cream milk since. However, I was disappointed to find the price to have increased to RM25.50 per kg. This price is higher than the prices of well known brands of vitamin fortified full cream milk powder from most retail supermarkets and shops. If your price stays at RM25.50 per kg, it may be more economic to switch supplies. I note also that some of your items have shot up tremendously in price. Your pitted prunes is a case. The range of products available has also been reduced.
I thank you for this request and hope something can be done regarding my comments in the near future.
Koh T.Y.
